Privacy policy
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Who we are
Gulf Pricing is run by Gulf Pricing LLC, a New Mexico limited liability company with its registered business address at 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States, which decides how the personal data described here is used and is responsible for it (the controller). Write to support@gulfpricing.com about anything in this notice.
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What we hold about you
The public website is a prelaunch preview, with email support and a waitlist form. Joining the waitlist stores your email address, language and the date and version of your consent. It does not create an account, start a trial or enable checkout. We do not verify ownership of the address at this stage or send an automatic confirmation email. To limit abuse, we temporarily store an hourly keyed hash of the caller's IP address or IPv6 network prefix, rather than the raw address, in the waitlist database. If you contact us, we receive your email address and the information you choose to send. Contacting us does not automatically subscribe you to marketing emails. When account services become available, we process the email address you sign in with and your language. If you sign in with Google, the identifier Google gives your account. For each signed-in session, the IP address and the browser it came from, so we can keep the account safe. For each sign-in code you ask for, the email address it is sent to and the IP address the request came from. The email addresses of the people you invite and their roles. Your business's name, time zone and the products, prices and files you upload, and the addresses or web links you choose for alerts. When payments become available, we receive from Paddle the identifiers of your subscription and its status; we do not receive your full payment-card details.
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How we use it, and why we are allowed to
To answer support and launch enquiries and, with your consent, to retain your interest in launch access. Joining this list does not subscribe you to a general marketing campaign. When you use the application, to provide the service you signed up for: signing you in, reading the retailers you monitor, comparing them with your prices and sending the alerts you asked for. To keep the service and its users secure and to stop abuse. To understand how our website and app are used so we can improve them. To meet legal duties such as tax records. We rely on our contract with you, on our legitimate interest in running a secure and useful service, on your consent where the law requires it, and on legal obligations.
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Who else receives it
Only the providers that help us run the service, each for its part; our professional advisers; and authorities when the law requires it. The providers include our hosting and database providers, including Google Cloud where configured; Cloudflare for website hosting, the waitlist database, traffic delivery, security and backup storage where configured; Sentry for technical error reports; PostHog for website and application analytics where enabled; Resend for application email delivery; and our support email provider when you contact us. Application features also use Paddle for payments and refunds when billing becomes available, and Google if you choose Google sign-in. Error reports can contain technical and diagnostic information; we seek to limit unnecessary personal data in them. We do not sell personal data.
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Where it is processed
Our providers may process data outside your country, including in Qatar, the European Union, the United Kingdom and the United States, depending on the service and hosting configuration. Contact us for information about the providers and applicable safeguards for your data.
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How long we keep it
Waitlist entries expire after 90 days from submission. A daily cleanup removes expired entries; a duplicate submission during those 90 days does not extend the original period. Abuse-limit hashes expire within two hours and are removed by the daily cleanup. You can withdraw consent and request removal at support@gulfpricing.com. We verify that the request concerns your address before removing it. Operational failures may delay cleanup; we investigate and retry them. We keep support correspondence for as long as needed to respond to your request, maintain an appropriate record of it or meet legal obligations. You can ask us to delete it at support@gulfpricing.com, subject to applicable retention duties. Application account data is kept while your account is open. Signing out deletes the record of that session, with its IP address and browser, and signing out of your other sessions in Settings deletes theirs. A session you do not use for 30 days expires, and we delete it and its record within a day of it expiring; when an account is deleted, its sessions end at once. Each sign-in code, with the email address it was sent to and the IP address the request came from, is deleted 30 days after it was requested, whether or not it was used and whether or not the address has an account; a business name typed when signing up is removed from the code after one day. Application message content is cleared from our sending records after its one-day delivery window, once any pending retry is resolved. Support correspondence and providers' own copies follow their separate retention periods. When you close your business in the application, reading stops at once; ask us at support@gulfpricing.com and we delete your account data within 30 days, apart from what the law requires us to keep. Deleted data can remain in retained backups until those backups are replaced or removed under the applicable backup schedule.
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Your rights
You can ask us for a copy of your data, to correct it, to delete it, to limit or object to how we use it, or to receive it in a format you can take elsewhere, and you can withdraw consent at any time. Write to support@gulfpricing.com and we answer within 30 days. You may also complain to the data protection authority where you live.
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Cookies
When account services are available, the app sets three cookies: one that keeps you signed in, one that protects your requests from being forged, and one that tells our pages you are signed in. It also remembers your language in your browser. Our website uses analytics from PostHog when configured. With your consent, this includes cookies and recordings of how visitors move through its pages, with form inputs masked. We ask before enabling them. If you decline, we can still count the pages you visit, without a cookie or a recording, and you can change your answer at any time under Cookie settings at the foot of the site. Google sign-in, Cloudflare's human check and Paddle's checkout may set cookies of their own when you use them.
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Security
We use HTTPS, access controls and database isolation to protect information. We restrict access to the people and providers who need it to operate the service. No service can guarantee absolute security.
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Children
Gulf Pricing is a service for businesses and is not meant for children.
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Changes to this notice
When we change this notice in a way that matters, we tell you by email or in the app before the change takes effect.
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Language
This notice is provided in English. Any translation we provide is for convenience; if the two differ, the English text applies, except where mandatory law requires otherwise.